Shipping & Delivery
Information about our shipping options, rates, and delivery times
Shipping Options
Our standard shipping option provides reliable delivery at an affordable rate. Your order will be processed within 1-2 business days and shipped via our standard courier partners.
Need your parts quickly? Our express shipping option prioritizes your order for faster processing and uses expedited courier services for the quickest possible delivery.
Shipping Rates
| Region | Standard Shipping | Express Shipping | Estimated Delivery |
|---|---|---|---|
| Nairobi | KES 300 | KES 500 | 1-2 business days |
| Other Major Cities | KES 500 | KES 800 | 2-3 business days |
| Rest of Kenya | KES 700 | KES 1,200 | 3-5 business days |
| East Africa | KES 1,500 | KES 2,500 | 5-7 business days |
| Rest of Africa | KES 3,000 | KES 5,000 | 7-14 business days |
| International | KES 5,000 | KES 8,000 | 10-21 business days |
* Shipping rates are based on standard package sizes. Oversized or heavy items may incur additional shipping charges.
International Shipping
Countries We Ship To
We ship to most countries worldwide, with a focus on East and Central Africa. If your country is not listed during checkout, please contact us to arrange shipping.
Customs & Import Duties
International orders may be subject to customs fees and import duties imposed by the destination country. These fees are the responsibility of the recipient and are not included in our shipping charges.
Tracking & Delivery
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can also view your order status by logging into your account on our website.
Delivery Process
Our delivery partners will attempt delivery during normal business hours. For residential deliveries, someone must be present to receive and sign for the package.
Failed Delivery Attempts
If you're not available to receive your delivery, our courier will leave a notice with instructions on how to reschedule or pick up your package. After three failed attempts, the package may be returned to our warehouse.