Warranty Information
Details about our product warranties, coverage, and claim process
Our Warranty Promise
At Maric Autoparts, we stand behind the quality of our products. Our warranty covers manufacturing defects and premature failure under normal use conditions. The specific warranty period varies by product type and brand, as detailed below. Our goal is to ensure your complete satisfaction with every purchase.
Warranty Coverage
| Product Type | Warranty Duration | Mileage Limit | Coverage |
|---|---|---|---|
| Genuine Subaru Parts | 12 months | 20,000 km | Parts and labor |
| OEM Parts | 12 months | 20,000 km | Parts only |
| OEM Parts - Premium | 6 months | 10,000 km | Parts only |
| OEM Parts - Standard | 3 months | 5,000 km | Parts only |
| Electrical Components | 3 months | N/A | Manufacturing defects only |
| Accessories | 3 months | N/A | Manufacturing defects only |
* Warranty periods begin from the date of purchase. Proof of purchase is required for all warranty claims.
What's Covered
Parts that fail due to defects in materials or workmanship under normal use and service.
Parts that fail before their expected service life under normal operating conditions.
Parts that don't fit the specified vehicle application when purchased using our vehicle selector.
Parts with structural or material flaws that affect functionality or safety.
What's Not Covered
Damage resulting from improper installation, misuse, abuse, or modification
Normal wear and tear or parts that have exceeded their service life
Damage from accidents, collisions, or environmental factors (rust, corrosion, etc.)
Consequential damages or costs (towing, labor, vehicle rental, etc.) unless specifically covered
Parts used in racing, competition, or commercial applications unless specifically approved
Parts installed on vehicles other than those specified in the application guide
Warranty Claim Process
1. Contact Customer Service
Contact our customer service team within the warranty period to report the issue. You'll need your order number, product details, and a description of the problem.
2. Provide Documentation
Submit your proof of purchase and photos or videos showing the defect. For certain claims, we may request additional information about the vehicle and installation.
3. Claim Evaluation
Our technical team will evaluate your claim based on the information provided. In some cases, we may request that the part be returned for inspection.
4. Claim Resolution
If your claim is approved, we'll provide a replacement part, issue a refund, or offer store credit, depending on the circumstances and your preference.